TERMS & CONDITIONS
Terms & conditions
www.doxarun.com is owned and operated by DOXARUN Aps.
VAT no. 36 94 53 38 (hereinafter "DOXA" or www.doxarun.com”)
DOXA Run ApS
Hans Tavsens gade 17, 4. th
2200 Copenhagen N
These terms and conditions apply to purchase of goods on www.doxarun.com for delivery in Denmark and worldwide.
Ordering and payment
Our shop www.doxarun.com is open 24hours a day - 7 days a week!
It may happen that we close the shop for maintenance and you can only make purchases when the store is open and available.
To shop at www.doxarun. com you must be 18 years old and possess a valid credit card, which we accept. If you are not 18 years old, you may still purchase items if you have obtained your guardian's consent or otherwise have a legal right to enter into the purchase.
You select the items you want to buy and put them in the "shopping cart/basket". You can right up the time of order edit the contents of the shopping cart, and you can continuously check the contents and price of the goods. Any extra payments like shipping or debit card charges will first be calculated immediately before you are ready to pay. When you are ready to order, click on "Go to check out" where you enter name, address, email, telephone number, payment method and choose delivery method. You can change the contents of the shopping cart right until you confirm your purchase by clicking on the button "Order and Pay".
The purchase amount will be raised from your account when the product(s) is shipped.
Acceptance of credit cards
At www.doxarun.com we accept PayPal, MobilePay and the following creditcards:
- VISA Electron
- MasterCard Debit
We pay the creditcard fee on all online orders.
Acknowledgement of receipt of order and order confirmation
When you order an item from us, you will receive a acknowledgement (order confirmation) of our receipt of your order. However, there is first entered into a binding purchase agreement, when you have received an order confirmation from us.
Shipping within Denmark: Freight from DKK 39
Free shipping within 1-2 working days to GLS parcel shop on orders above DKK 500
All orders are shipped with GLS
Shipping within the EU: Freight from EUR 8
Free shipping within 2-3 days on orders above EUR 150
All orders within the EU are shipped with UPS Standard
Shipping to Norway or Switzerland: Freight from EUR 16
Free shipping within 2-3 days on orders above EUR 200
All orders to Norway and Switzerland are shipped with UPS Standard
Shipping within the United States: Freight EUR 20
Free shipping within 3-6 days on orders above EUR 200
All orders to United States are shipped with UPS Standard
Shipping to the rest of the World: Freight from EUR 30
Free shipping within 3-6 days on orders above EUR 250
All orders to the rest of the World are shipped with UPS Standard
NOTE: We reserve the right to cancel an order if freight costs to remote areas exceed a certain size.
Import duties, taxes and charges are not included in the item price or shipping charges. These chargers are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.
Non EU customers
All prices are including Danish VAT. If you are a customer outside the EU you are not subjected to Danish VAT. The VAT (20%) will automatically be deducted when you choose your country at the checkout.
30 days of return
When you shop online at www.doxarun.com you have 30 days to cancel, where you can inform us that you regret your purchase and then return your item(s) to us. Some items are not covered by this right and it will appear in the ordering process. Right runs from the day you receive the goods. If the period expires on a public holiday, Saturday, Constitution Day, Christmas Eve or New Year's Eve deadline is extended to the following Monday. In the case of multiple goods ordered in one order but are delivered separately, or a product that comes in several batches, the period is from the receipt of the last item.
Do after receiving only handle the goods in a way so that you can establish the nature, characteristics and the way they operate. To exercise the return right, you should make a unequivocal statement by email within 30 days of receipt of goods.
To return a purchase, your items must meet the following conditions:
- Be returned within 30 days of your delivery date
- Be in it's original condition, neither worn nor washed
- Be returned in the original packaging/polybag and with all original tags still attached (unless faulty)
To complete a safe and convenient return, please follow these simple steps:
1. Complete the return form you received together with your purchase, place it inside the parcel together with the item(s) you wish to return
2. Place a copy of your order confirmation inside the parcel
3. Please write with big letters "RETURN PARCEL" outside the box/parcel to avoid custom charges
4. Please send the package to:
att. DOXA RUN
Please note that we don't accept shipping to access points or parcel shops. For Danish customers we recommend using courier like GLS or Post Nord, not DAO or Bring.